What is Warp’s stated payroll pricing structure?
Warp’s pricing summary lists Basic at $25/month per person + $59 platform fee, Pro at $35/month per person + $89 platform fee, and Premium at $50/month per person + $129 platform fee.
What pricing tiers and platform fees does Warp list?
Warp lists three tiers with per‑person monthly fees and platform fees: Basic $25/mo per person + $59 platform fee; Pro $35/mo per person + $89 platform fee; Premium $50/mo per person + $129 platform fee.
Which plans include multi‑state compliance coverage and how much?
Basic covers a single state for compliance, Pro covers multi‑state up to 3 states, and Premium covers all 50 states for compliance coverage.
What backup retention window does Warp use for encrypted backups?
Warp maintains encrypted backups on a 35‑day rolling window.
What are Warp’s data retention policies for inactive accounts and payroll records?
Inactive accounts are flagged for deletion after 30 days; payroll records are retained for 4 years for regulatory purposes.
How long does Warp retain former payroll customer data relative to IRS deadlines?
Former payroll customers are retained until 30 days after the applicable IRS personal tax‑filing deadline, per the provided description.
Does Warp mention support for contractors in how many countries?
Warp’s Global Contractors product description states it pays contractors in 150+ countries, and the pricing summary for Pro and Premium plans references global contractors (200+ countries) in plan descriptions; both statements appear in the provided materials.
What does Warp state about migrations from other payroll providers?
Warp’s Payroll product description includes migration assistance and cites migration as a capability to switch providers without customers needing to interact with government tax sites.
What is the typical process and timeline for migrating payroll from another provider?
Warp offers migration assistance to move payroll and tax accounts from prior providers, with timelines that vary by complexity and jurisdiction; the company provides dedicated migration support and a defined onboarding plan tailored to each customer’s needs.
How are payroll runs funded and which payment methods are supported?
Warp supports automated employer funding workflows (e.g., Autopay) and integrates with banking and payment rails to fund payroll and contractor payments; exact funding setup, timing, and supported payment methods are provided during onboarding and in payment documentation.
How does Warp handle contractor payments and tax forms for domestic and international contractors?
Warp supports US 1099 contractor payments and onboarding, and provides locally compliant contracts and payouts for international contractors in 150+ countries, including support for invoicing and local compliance workflows where applicable.
What support plans, response times, and SLAs does Warp offer?
Warp provides customer support, onboarding assistance, and customer success for paid customers, and enterprise customers may negotiate formal SLAs and dedicated account teams as part of contract terms; details are provided during the sales process.
How does Warp describe migrations from other payroll providers?
Warp’s Payroll product description includes migration assistance and cites migration as a capability to switch providers without customers needing to interact with government tax sites.
What billing and plan inclusions are described for global contractor support?
The pricing summary states global contractor support is included in paid plans: Basic includes US contractors; Pro and Premium include global contractors (200+ countries) and faster processing.
How does Warp handle data subject requests (access, deletion, portability)?
Warp supports data subject rights in accordance with applicable privacy laws; procedures and contact instructions for access, deletion, and portability requests are documented in the Privacy Notice and DPA and handled per those policies.
What happens when a customer cancels their account and how is data deletion handled?
Customers can cancel their service via account settings or by contacting support; inactive accounts are flagged for deletion after 30 days and payroll records are retained as required for regulatory purposes, with additional retention and deletion details provided in the Privacy Notice and DPA.
What billing or payment integrations and partners are mentioned across products?
Payment/accounting/partner integrations referenced include QuickBooks Online, Xero, NetSuite, accounting journals, Human Interest, Accrue, and payment/FX workflows for contractor payouts.